Terms & Conditions

Atty & Smart Limited Terms and Conditions of Use

All contracts are with Atty & Smart.

All orders are subject to these Terms & Conditions.

By placing an order, you agree to be bound by the Terms & Conditions set out below.

In order for you to be able to purchase products from the Atty & Smart website and in order for us to be able to make a legally binding contract with you, you must let us have certain information. This includes your real name, telephone number, e-mail address, as well as any other information that we may ask you to provide.

As you would expect security is of utmost importance to us. This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

TLS Connection

To further ensure this we work with Paypal, a worldwide payment service provider.

When you register or log into PayPal from your computer or mobile device, you are connecting with TLS 1.0 or higher and only HTTPS connections are made (HSTS). Strong TLS configurations are the current industry standard for trusted communication channels and allow your information to transmit across the internet in a secure manner. Only allowing HTTPS connections helps to reduce your susceptibility to some passive and active attacks.

Key Pinning

When you access PayPal via the IOS and Android apps we implement key pinning. Key pinning ensures that when the TLS connection is established by your mobile device it connects only to a true PayPal server. This prevents situations where you launch the app, expecting to connect to PayPal and a PayPal imposter intercepts your connection request and pretends to be us.

Data Protection

We comply with stringent requirements for data protection while in transit and at rest such as PCI-DSS. In addition to industry and regulatory encryption requirements, PayPal’s Information Security Policies and Controls are reviewed by independent third parties to the following industry standards and guidelines: American Institute of Certified Public Accountants SSAE16 SOC1, AT101 SOC2, Sarbanes-Oxley.

You warrant that the debit or credit card for which you give us the details is your card and you warrant that it is valid and that you have the authority to use it for this transaction. In seeking to enter into any transaction with us, you warrant that you are at least 18 years old.

The details you supply will be subject to checks by card issuers, and by offering to purchase goods you specifically authorise us to transmit information or to obtain information about you from third parties, including, but not limited to, your debit or credit card number or credit reports. This information may be used to authenticate your identity, validate your credit card, obtain an initial credit card authorisation and authorise individual purchase transactions.

We reserve the right to refuse to accept any debit or credit card without being obliged to give you any reason for doing so. Atty & Smart reserves the right not to proceed with any order for any reason. But if we do not proceed with your order, we will inform you of this.

A contract for the sale of goods between you and Atty & Smart will come into being as soon as your goods have been dispatched, unless we have notified you before that time that we cannot accept your order (for whatever reason).

We do not offer a cancellation policy at this time. However, goods that have been damaged in transit will be fully refunded including postage and packing as long as they are returned within 30 days and in the original packaging. (see “Refunds” below.) Ownership of the goods will pass to you as soon as Atty & Smart Ltd has received payment in full of the price of the goods and the cost of postage and packaging.

If your card issuer does not for any reason make the agreed payment to us, that contract to which that payment relates is automatically cancelled and at an end, and Atty & Smart Ltd shall be entitled should it choose to do so to decline to accept any further orders from you or to enter into any further contracts with you. Atty & Smart Ltd is not liable for any loss you may suffer if there is any delay or failure to fulfil an order where payment has not been made for that order. It is up to you to make sure that you have ordered the correct goods and given us the correct personal and debit or credit card details. We will help you by sending an e-mail with confirmation of your order, but it is up to you to review the goods and the quantity in that e-mail carefully. We are not liable in any way if you have ordered the wrong goods or quantity, and we are not liable in any way if we are unable to dispatch goods as a result of any failure by you to supply accurate personal or debit or credit card details. Please contact Atty & Smart Ltd on +44 (0)7920 030 237 or info@attyandsmart.com if any details of your order are incorrect. If we are unable to perform any of our obligations to you under the contract, including if there is delay or failure to dispatch any goods that you have ordered, Atty & Smart Ltd will not be liable to you for any breach of contract or any loss or damage however it is occasioned if such failure is due to matters beyond our reasonable control. The contract between Atty & Smart Ltd and you is made in the United Kingdom (which is where Atty & Smart Ltd is based, where the goods are dispatched and where its website is hosted) and you and Atty & Smart Ltd agree that it shall be governed by the laws of England and you and Atty & Smart Ltd both irrevocably submit to the exclusive jurisdiction of the English courts. It is your responsibility to make sure if you are outside the United Kingdom that any goods that we supply adhere to any relevant laws of the place to which they are to be sent.

Cancellation/Returns

Atty & Smart Ltd does not offer a cancellation policy at this time. However, goods that have been damaged in transit will be fully refunded including postage and packing as long as they are returned within 30 days and in the original packaging.

Return address: 29 Clappers Lane, Fulking, Henfield, West Sussex, BN5 9ND, UK

Please use registered delivery and make sure you keep your registered delivery receipt as we cannot accept liability for goods lost in transit.

Prices/Costs

All prices displayed on the Atty & Smart Ltd website are given in pounds sterling and include VAT (this stands for Value Added Tax and is a UK sales tax) at 20.00%.

You are responsible for the payment of any taxes or duties in any place outside the United Kingdom to which your order is dispatched by us. The total cost of your order includes the price of your products and postage and packaging charges. We do everything we can to meet our delivery timetables, but sometimes we will be unable to do so. Please bear with us if there are very occasionally delays. However, we are not liable for any losses of any kind caused by failure to meet a delivery date that we have given you. Prices on the website are subject to change without notice. If this occurs after the time that you place your order we will inform you before we dispatch it. The same is true if we notice that our website has a pricing error on it. We will not dispatch the goods until we have your agreement to the revised price.

Product Description

We do all that we can to ensure that all information on our website, such as dimensions and specifications, is correct. Sometimes it is possible that there may be errors. Atty & Smart Ltd will correct all such errors as soon as it can after it becomes aware of them but is not liable for any loss or damage caused by them.

Please be aware that there can be colour variations within products and that the colour that you see a product on your screen may differ from how it appears on the product itself.

Sizes & Measurements

As many of our products are handmade sizes may vary slightly from those given. All measurements are metric.

Changes to Terms & Conditions

Atty & Smart Ltd reserves the right to alter these Terms & Conditions. It reserves the right to do so at any time and is not obliged to give notice other than placing them on its website. When altered by notice via the website, they apply to any orders received at the time of alteration.

Shipping & Delivery

If you have any other questions regarding delivery or returns please call Atty & smart on +44 (0)7920 030237